FAQ

Frequently Asked Questions

Sector Pro II

  • The new Sector Pro II now fits both the 6s and 6s Plus model iPhones.
  • The new Sector Pro II for 6/6s now has the QRC (Quick Release Crown) system like the Plus model, which allows you to install the case in seconds without the need of any special tool.
  • The new Sector Pro II now has a layer of Poron impact protective material on the inside of the liner, creating a third level of protection to bolster the CNC machined aluminum crowns and the Polycarbonate liner attached to the aluminum.

Yes. for 2016 the pouch material and design have been improved.

The CNC machined aluminum is bead blasted for a matte finish. Then the aluminum is anodized for a durable and scratch resistant finish.

Soft touch, also known as Rubber tone, is a durable spray finish over the molded polycarbonate shell. It provides the rich color and satin finish while improving the grip of your phone.

The Sector Pro II has three layers of protection at the high impact areas. The stiff/rigid outer most layer is made of CNC machined Aluminum and aerospace grade carbon fiber. The main body and center most layer is molded Polycarbonate to further lessens impact forces by dissipating them throughout the main body before reaching the inner layer of Poron. The inner layer is Poron, a is a slow rebounding foam material created to dampen impact and reduce G-force loads otherwise transferred to the iPhone.

Yes – the new Quick Release Crown (QRC) system, now used on both the 6/6s and the Plus models, allows you to slide the crowns off the case in seconds to add or remove your phone.

Black Ops 2016

  • The new Black Ops 2016 now fits both the 6s and 6s Plus model iPhones.
  • The new Black Ops 2016 for 6/6s is a completely different design from last year and it is similar to the plus model featuring the QRC (Quick Release Crown) system. It allows you to install the case in seconds without screws.
  • The new Black Ops 2016 now has a layer of Poron, a shock absorbing material on the inside of the liner, creating a third level of protection to bolster the CNC machined aluminum crowns and the Polycarbonate chassis.
  • The aluminum crowns and back plate are non-glare black Type III anodized, which is much harder and thus more scratch resistant the standard anodizing.
  • The two Side Rails on the Black Ops 2016 are CNC machined G10, which is more difficult and time consuming than machining aluminum.
  • Black Ops 2016 comes with a premium Tactical holster for maximum protection and “quick draw” storage.

A military grade fiberglass composite material commonly used in tactical applications.

The Black Ops 2016 has three layers of protection located at the high impact areas. The stiff/rigid outer most layer is made of CNC machined Aluminum and CNC machined G10. The main body and center most layer is molded Polycarbonate to further lessens impact forces by dissipating them throughout the main body before reaching the inner layer. The inner layer is Poron TM, a soft slow rebounding elestomer material designed specifically to reduce vibration and dampen shock cause by impact.

Soft touch, also known as Rubber tone, is the durable spray finish on the Black Ops molded polycarbonate body. It provides the rich color and satin finish while improving the grip of your phone.

Yes- the new Quick Release Crown (QRC) system, now used on both the 6/6s and the Plus models, allows you to slide the crowns off the case in seconds to add or remove your phone.

Yes- With the new Quick Release Crown (QRC) system you can remove the bottom crown to allow full engagement to the docks lightening plug.

Solace II

  • The new Solace II fits both 6/6s where as last years Solace only fit the 6. It also fits the 6 Plus and 6s Plus.
  • The new Solace II has more rounded corners and an overall softer look than the 2015 Solace and Solace Chroma for the 6.
  • The new Solace II has more impact protection.

The new Solace II has three layers of protection to guard your phone. The outer CNC aluminum crowns dissipate the force of impact. The black liner attaching the crowns to the main body is made of impact resistant Polycarbonate, and inner layer against the phone is genuine Poron TM, a slow rebounding foam made for damping/absorbing shock.

Soft touch, also known as Rubber tone, is a durable spray finish over the molded polycarbonate shell. It provides the rich color and satin finish while improving the grip of your phone.

The Crowns are CNC machined aluminum, which means that each and every crown is made form a precision milling/cutting process from a solid piece of aluminum. This process allows the part to be stronger and lighter than plastic or Rubber.

Each crown is hand polished to a brilliant shine. Then it’s anodized for a tough, scratch resistant finish.

Yes- the new Quick Release Crown (QRC) system allows you to slide the crowns off the case in seconds to add or remove your phone. No more screws.

Aura

The Aura has two layers of protection to guard your phone. The top and bottom crowns are made from impact resistant Polycarbonate and are co-molded with a soft interior TPU liner that cradles the phone and adds more shock absorption.

Soft touch, also known as Rubber tone, is a durable spray finish over the molded polycarbonate shell. It provides the rich color and satin finish while improving the grip of your phone.

The crowns are painted for color richness and clear coated for durability. They are co-molded with an elastomeric TPU liner for more protection.

Yes- the new Quick Release Crown (QRC) system allows you to slide the crowns off the case in seconds to add or remove your phone.

Ronin

The new Ronin Walnut and Bamboo utilize a new PVD finish, commonly found in the watch and jewelry industry. This finish is many times more durable than typical anodized coatings found on aluminum.
We’ve found that Walnut and Bamboo provide excellent machinability, with regards to hardness and surface finish. Both have naturally beautiful color and age nicely with time.
Top grain leather, as opposed to split grain leather, is the rarest of all. It is the outer most layer of the hide with a natural grain, without sanding or buffing. It may have unique markings and imperfections that have not been corrected.

Contact Us

12840 Danielson Ct B/C, Poway, CA 92064

[email protected]

858-391-0061

Postal Address: PO BOX 722654, San Diego, CA 92172-2654

Business Hours

Monday-Friday: 9am-5pm PST

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If you have any product questions, ideas or something you would like to share with us, please click on the link below. If you have a question related to your current order or would like to cancel an order please call us at 858-391-0061.

CUSTOMER INQUIRIES

Return Authorization / Warranty Request

If you already own an Element Case product and you have questions or concerns regarding a warranty or a product return please click on the link below. For more information on our Warranty and Returns, please click here.

RETURN AUTHORIZATION / WARRANTY REQUEST